FAQs

How can I order?
Order here through our website for in-store pick ups or same day/advanced deliveries.

How can we get our orders?
Delivery / pick-up / take-out

For pick-ups, our address is:

Mi Casa Gourmet Specialties

57 Connecticut St. San Juan, Metro Manila 1502

What is your delivery lead-time?

Delivery within Metro Manila is now on demand. You can now schedule your order and indicate your preferred date and time.

Cut-off for receiving of orders is 5:00pm. Delivery hours are from 9:00am - 5:00pm.

Delivery lead-time to provincial areas is 7-14 days.

 

How much is your delivery fee?

Delivery fees are calculated by kilometer. Once you proceed to checkout and enter your complete address, the corresponding delivery fee will appear with your total (prior to payment). 

 

Do you ship internationally?

At the moment, we only ship within the Metro Manila via the website. 

Can I exchange or refund my purchase? 

We do not accept returns or exchanges however, if you are unhappy with your order, kindly give us a call at (02) 8723-4022 or (0917) 535-2033 between 10 AM - 5:00 PM and let us know how we can better serve you.